Patient Financial services at Hutchinson Health

Please bring your driver’s license or state ID, insurance card and co-pay with you to each visit.

If you are an insured patient and have a copayment for services, you will need to pay your copayment at check-in.

If you are receiving a cosmetic/non-medically necessary service, you will need to pay 100% of the estimated charges before receiving services.

If you have an outstanding balance, you may be contacted and asked to pay before receiving additional services.

Before receiving services, check with your insurance plan provider to see what your coverage and expected responsibility will be.

If you are uninsured or would like more specific information on costs, you can contact Know Your Cost at 1-844-997-COST.

You may be asked at check-in for any patient responsibility. This may be an estimate of charges.

If your insurance card indicates that a copay is required, you will be asked to pay it at the time of check-in for your appointment. Hutchinson Health accepts cash, checks, money orders, Visa, MasterCard, Discover, American Express and debit cards.

Your insurance company may or may not cover services provided at Hutchinson Health. We accept most major insurance plans. Please contact your insurance company for benefit-specific questions and to see if your insurance is accepted at Hutchinson Health.

We will provide a good faith estimate of the cost for future services at Hutchinson Health. Call Know Your Cost at 1-844-997-COST.

Yes, you can be seen without insurance, but a down payment may be required before you receive care. Down-payment amounts will vary based on the service. If you cannot afford the down payment, we have the Hutchinson Health Financial Assistance Program available.

We submit your services to your insurance company on your behalf. You should receive an Explanation of Benefits (EOB) from your insurance company prior to receiving a bill from us. If you are uninsured, you will receive a bill after your services have been processed. You are responsible for your bill when you receive it. If you have trouble paying your Hutchinson Health bill, payment plans are available and we have the Hutchinson Health Financial Assistance Program available. Contact Patient Financial Services at 320-484-4493 for more information.

If you paid your balance in the last 10 days, please allow more time for us to make the payment to your account. If the balance still shows on your next statement, contact Patient Financial Services at 320-484-4493.

Some insurance plans do not cover physical exams or preventive visits. Please contact your insurance company to determine if physicals and/or preventive visits are covered.

If other medical conditions were addressed during your exam that required more evaluation, you may be billed for that service. Insurance carriers require accurate reporting from providers when preventive care and additional problems are addressed in the same visit. While you may be taking care of two health care concerns at one time, your insurer may see it as taking care of two office visits in one and assess your benefits accordingly.

Privacy regulations relating to Health Insurance Portability and Accountability Act limit the medical information we can share with you. To discuss details about a family member or friend’s bill with Patient Financial Services, you must first complete a Patient Authorization for Release of Protected Information form.

Yes, payment plan options can be made by contacting Patient Financial Services at 320-484-4493.